FAQ & Shipping Information | TOROS, PAW, BRACK Auto Accessories

FAQ & Shipping Information

Has my order been shipped?

Once we ship your product, you will be provided a tracking number.

Track your purchase in the Track My Order section.

How long will it take for me to receive my order?

On average, all orders usually ship from our warehouse within 24 hours after processing the order. The standard Ground Shipping is 2 to 5 business days.

Business days do not include Saturday, Sunday, or National holidays. For bulk parts, shipping can take up to 10 business days.

Overnight Shipping: All orders must be received before 1:00 PM Eastern Time (10:00 AM Pacific Time) Monday through Friday in order to be delivered on the next business day.

2-Day Air Delivery: Upon completion of the order, if made before the cut-off time, it will be delivered on the second business day.

What shipping companies do you use?

We use the following carriers for shipping: UPS, FedEx, USPS, DHL.

UPS does not deliver to Puerto Rico (PR), Hawaii (HI), Alaska (AK), Virgin Islands (VI), APO and FPO addresses. Shipments to these locations can only be made via USPS, with a maximum package size limit of 108 inches or less, combining both length and width.